2. Quotations and Acceptance

• All quotations are valid for 30 days unless otherwise stated.
• A quotation acceptance is required in writing to commence any work.
• Any changes to the agreed specifications may incur additional charges.

3. Payment Terms

• A deposit covering the cost of materials is required upon acceptance of the quotation.
• Final payment is due within 7 days of project completion unless otherwise agreed in writing.
• Late payments may be subject to interest at a rate of 10% per month and may result in delays to subsequent work.

4. Materials and Timber Movement

• Natural timber is subject to movement due to environmental conditions such as humidity and temperature changes.
• The Company is not responsible for such natural movement.
• Clients are advised to maintain consistent environmental conditions to minimize timber movement.

5. Maintenance of Products

• It is the Client’s responsibility to maintain all joinery products supplied by the Company.
• The Company is not liable for any defects or damages resulting from improper maintenance, neglect, or exposure to extreme conditions

6. Product Warranty

• All products are guaranteed against manufacturing defects for 12 months from the date of delivery or installation.
• The warranty does not cover natural wear and tear, misuse, or failure to adhere to maintenance guidelines.

7. Delivery and Installation

• Delivery and installation dates are estimates and may be subject to change due to unforeseen circumstances.
• The Company is not liable for delays caused by external factors, such as supplier issues or adverse weather.

8. Client Responsibilities

• The Client must ensure access to the site for delivery and installation.
• The Client is responsible for providing accurate measurements and specifications. The Company is not liable for errors arising from inaccurate information supplied by the Client.

9. Limitations of Liability

• The Company’s liability is limited to the value of the contract. The Company is not liable for indirect or consequential losses.
• The Company shall not be held responsible for damage or delays caused by third parties, acts of nature, or force majeure events.

10. Cancellations and Refunds

• Cancellations must be submitted in writing. Any costs incurred by the Company up to the point of cancellation will be charged to the Client.
• Refunds are only provided in cases where manufacturing defects are identified and cannot be resolved through repair or replacement.

11. Ownership of Goods

• All goods remain the property of the Company until full payment has been received.
• The Company reserves the right to reclaim goods if payment terms are not met.

12. Governing Law

• These terms and conditions are governed by the laws of England, United Kingdom.
• Any disputes shall be resolved under the jurisdiction of the courts of England, United Kingdom.

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Should you have any queries, please do not hesitate to contact us.